Comments on: Kangaroo Keeper

By: Herlinda

Herlinda — Thu, 01 Jul 2010 15:17:20 +0000

I been thinking of ordering but then I thought i don’t need the large ones plus I hate black even if they are free. LOL
Anyway, I found a site that sells the pair for $9.99 only.
But then nowdays many stores have the “As Seen on TV” items. So I just check who have this item . If not I will ask if they can carry it…. Don’t hurt to ask.
This way, I save money on S/H

By: Judy

Judy — Sat, 20 Feb 2010 21:58:47 +0000

I ordered mine 12/30/2009 my card charged 1/26/10 it is now 2/20/10 and I am getting ready to 1st dispute my charge with Visa and then file a complaint with the States Attorney Generals office. company is nothing but a fraud and damn it, they have my money!

By: Melitta

Melitta — Wed, 17 Feb 2010 23:41:31 +0000

I used the customer service number off of their website. https://www.kangarookeeper.com/Kangaroo-Keeper-Customer-Service.dtm
I still haven’t received my order. I have given up. I rechecked my credit card statements and I don’t see that I was ever charged for it. I really, really wanted this item, but after waiting for almost 5 months and absolutely nothing from customer service I gave up. ***I just went back to the website and it now has a customerstatus.com link to check your order. It says it can’t find my order. I used last name and order number, I also used email and last 4 digits of the credit card. Guess now I know why I didn’t get my order. I am waiting for it to get into the stores.

By: Kim

Kim — Tue, 16 Feb 2010 17:47:42 +0000

Melitta – what number did you call – I want to cancel a portion of my order and can’t find a number anywhere!!

Thanks

By: Melitta

Melitta — Tue, 15 Dec 2009 23:13:39 +0000

Congrats for those who FINALLY got their orders. I am still waiting. Ryteclick, I called and left a message also once I read your post. Thank you for that, maybe it will help. I am a little ticked off at the company though because people who ordered almost a month after I did are getting their orders before me. Guess that is the way it goes though. I will just keep checking the mail box.

By: Gladys

Gladys — Tue, 15 Dec 2009 21:59:01 +0000

I ordered it back in October. Here’s hopeing you get it soon

By: Ryteclick

Ryteclick — Tue, 15 Dec 2009 21:45:46 +0000

Size Matters – I don’t know why the makers of this product didn’t see fit to list the sizes of their products on its official web page. Go figure.
Here are the measurement from mine.
Small – L 9.5 in; W 3.0; H 6.5
Large – L 12.5 in; W 3.0; H 6.5
** If you turn the keeper inside out (so that the pockets are on the outside) and you use the end pockets for an umbrella or water bottle you can get up to 3 inches more length on either side of the keeper.

By: Ryteclick

Ryteclick — Tue, 15 Dec 2009 21:42:11 +0000

I ordered mine Oct 29, 2009 and just got it on Dec 14. I called about 6 weeks after my order date and found out it was back-ordered. The customer service messages asked people who ordered before a certain date ( sorry don’t remember the exact date but I think it was in Oct) to leave a message if they hadn’t yet received their order.

By: Melitta

Melitta — Tue, 15 Dec 2009 13:45:53 +0000

How long ago did you order yours? Eleven weeks and I am still waiting. Congrats on finally receiving yours!!

By: Gladys

Gladys — Mon, 14 Dec 2009 21:41:38 +0000

Just got mine today. Have to view the video and see how to use it.